Helpful Information

Some Valuable Tips from Johnny on the Spot

Washing Machine Flooding

Flooding from faulty washing machine hoses causes exorbitant damage to homes each year. Upon failure at 70 pounds pressure, a standard washer hose will discharge up to 650 gallons of water per hour. 

Let us help you prevent water damage!

Thunderstorm Watches and Warnings

Severe Thunderstorm Watch
 
A severe thunderstorm watch means that conditions are favorable for the development of a severe thunderstorm in the area. Monitor local TV and radio weather broadcasts for current information and advisories. 

Review your family's disaster plans.
 
Severe Thunderstorm Warning
 
A severe thunderstorm warning means there's a severe thunderstorm in the area. Stay indoors. Monitor local weather broadcasts for current information. Lightning, large hails, high winds, blowing debris, and flooding are possible. 

Tornadoes can form during thunderstorms. When disaster strikes, we're Johnny-on-the-spot!

Federal Flood Insurance

Floods can happen anytime and anywhere. They cause anguish and destruction, mentally, physically, and financially, especially when victims realize the damage isn't covered by their homeowners' insurance policy.
 
Federal disaster assistance, in most cases, only allows for a loan which must be repaid with interest.
 
Only federal flood insurance reimburses you for flood damage to your property. With one annual premium, you can protect your most important investment and they are your home and finances.

After the Disaster

Protect your property
  • Make any temporary repairs necessary to protect your home from further damage. You can use outdoor grade plywood to patch walls, roofs, and shattered windows. Rolls of heavy-duty plastic available from lumberyards and building supply firms can act as temporary waterproof enclosures.
  • If you can't make the repairs yourself, hire a reputable contractor. Keep all your receipts with you until an adjuster or a member of your insurance company visits you.
  • Do not dispose of any items that you feel may be a complete loss until they've been examined by your adjuster.
  • Remove all small valuables such as jewelry to a safe place.
  • Move personal property to a protected area.
  • If there's a lot of water inside your home, try to leave it well-ventilated to allow for as much drying as possible.
  • Handle antiques, art objects, and brass with special care. You can dry them, but do not oil or rub them since this could damage finishes or surfaces.
  • Clean and dry wood furniture as soon as possible. Be careful not to rub in abrasives such as soil or plaster that may have fallen on the surfaces.
  • Dry bedding and upholstered furniture that is saturated with water. You can remove some of the odor and soot left by smoke by vacuuming. Don't store other possessions near these items.
  • Dry clean rugs and carpets as quickly as possible. Clean water will not normally ruin carpet even if it is mixed with debris.
  • To prevent corrosion, dry and rub or spray with oil any metal objects such as home appliances, drapery rods, etc.
  • Dry, but don't oil radios, televisions and other electric devices. Have all electric equipment exposed to water professionally serviced before you use them.
Make an inventory
  • A room-by-room inventory with a complete description of the damaged property is advised. The description should include brand name, model number, age, purchase price, and place of purchase. Other information may be necessary on certain kinds of property. This list will help our technicians give you a faster settlement.
  • For your future protection, it would be a good idea to make a detailed inventory of all your personal belongings. A photographic record of all items is very valuable when it comes to fast settlement of claims.

What You Should Know About Contractors When It's Time for Major Repairs and Rebuilding

  •  It's best to use reputable contractors. If there's any problem with completed repair work, it's much easier to have it corrected.
  • Check the contractor's references by calling your Chamber of Commerce or BBB and make sure they have the experience needed to handle repairs.

Preventing and Preparing for a Flood

Many floods that occur could have been avoided by following some of the suggested tips below.
  • Most insurance companies do not cover floods that are a result of a sump pump failure or a drain back up. Some offer a rider to your existing policy which is relatively affordable. Check your home owner's policy and see if you have such coverage. If not, contact your agent and ask about adding this coverage or have your insurance broker locate a company that has “Act of God” type flooding as a standard part of the coverage. 
  • If you live in a home that is 5 to 10 years old or more, it's important to have your drains checked and possibly snaked out as per the recommendation of a professional plumbing company. If there are trees in your yard, the root will eventually grow into the drain pipe causing a blockage that will not allow water to properly flow to the sewer.
  • If you have a sump pump that runs regularly, consider a backup system. Some plumbing companies offer a system that works off of water pressure in the event electrical service is lost. Test your sump on occasion by filling the sump hole with enough water to trigger the pump.
  • Be certain to turn off outside water spigots from inside the home for the winter season. These valves are typically found on the opposite side of the spigot inside the home.
  • Have your irrigation system turned off and serviced in the fall of the year.
  • Inspect the hoses behind your washing machine, under sinks, refrigerator ice maker line, etc. These hoses are known to burst and cause flooding usually because of an inferior hose choice. Replace all hoses with burst-proof ones that can be purchased at most big box hardware and lumber stores and are relatively affordable. The most common hose to burst is the hot feed line on the back of the washing machine. The poor quality hose is typically constructed of black rubber. The braided burst-proof type is far less likely to fail.
  • Never run your washing machine or dishwasher when you are away from home.
  • Never leave your home for a vacation or even an overnight stay without turning off the water at the main shut off.
  • Valuable items that are stored in a basement such as photos, important documents, clothing, etc. should be placed in water tight containers or plastic contractor bags if they're near to the floor. Large tupperware containers work well and are affordable. Consider putting other storage items on top of two by four wood or purchase inexpensive shelving units and allow for a water depth of 4 to 6 inches before any items are exposed to flood water.
  • Never leave your home for any significant amount of time without shutting off the main water valve into the home. The most damage typically occurs during the winter months when a pipe is frozen on the second level of a home and the home is unoccupied or the residents are out-of-town. This scenario is catastrophic, costing tens of thousands of dollars and often results in occupants having to move away from the home for an extended period of time during the repairs.
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